Privacy Policy

Privacy Policy Disclosure

Abacus Financial US, Inc. aka respects your right to privacy. During the course of our business, you may provide us with confidential information concerning your financial situation and we understand and appreciate the importance of maintaining the confidentiality of that information. We collect, maintain, use and share information about you only where we reasonably believe that it will help administer our business with you. We use your personal information to verify your identity, provide you with quality customer service and evaluate your request for our services.

Types of personal information

We collect various types of information about you during the normal course of offering and providing mortgage services. Examples of such information are: Information you provide such as loan application data; Communications from you regarding your loan(s), such as a change of address request; Information gathered from your transactions and account history with us, our affiliates, and others, such as your loan payment history; Information obtained from third parties such as consumer reporting agencies or credit bureaus, employers, banks, credit unions and others, which we use to evaluate a loan application; Information that we may gather in compliance with certain laws and regulations, such as the Home Mortgage Disclosure Act.

Sharing of personal information with third parties

Individuals or companies outside of Abacus Financial US, Inc. are considered third parties. Mortgage brokers are permitted (and sometimes even required) to share customer information with third parties for certain purposes, such as servicing customer relationships, fraud and risk management, and responding to transaction requests.

We do NOT sell customers, former customer lists, or personal information to list brokers, marketing firms or to other third parties.

How we keep information private

We have internal policies and procedures designed to keep customer information safe. These include Allowing access to customer information only to authorized employees performing specific job responsibilities necessitating such access. Maintaining physical, electronic and procedural safeguards that comply with federal regulations to protect customer information. Training employees in privacy and procedures.

If you believe any information we have about you or your relationship with us is incorrect, please notify us at once. We will take prompt action in making the appropriate corrections.

Contact Abacus Financial US, Inc. at 813-340-2334 or 720-320-6999 with questions regarding this policy.

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